Privacy Policy

Effective Date: June 27, 2026

Welcome to PixelSIM (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, store, and protect information when you use gamehub.pixelsim.space and our SMS activation services.

By using our website and services, you agree to this Privacy Policy.

1. Information We Collect

We collect only the information necessary to provide and improve our services.

Information may include:

  • Email address
  • Account credentials
  • Transaction information
  • Cryptocurrency payment details
  • IP address
  • Browser type
  • Device information
  • Operating system
  • Cookies and similar technologies
  • Website usage statistics
  • Customer support communications

We do not intentionally collect sensitive personal information.

2. How We Use Your Information

We use collected information to:

  • Provide SMS activation services;
  • Process cryptocurrency payments;
  • Verify transactions;
  • Deliver SMS activation codes;
  • Maintain account security;
  • Prevent fraud and abuse;
  • Improve website performance;
  • Respond to customer support requests;
  • Comply with applicable legal obligations.

3. SMS Activation Service

PixelSIM provides temporary access to Ukrainian mobile numbers for receiving SMS verification codes.

We do not guarantee acceptance of any specific number by third-party platforms, including but not limited to:

  • Steam
  • Epic Games
  • Riot Games
  • Battle.net
  • Discord
  • EA App
  • Ubisoft
  • or any other external service.

Acceptance of numbers depends entirely on the policies of those third-party platforms.

4. Cryptocurrency Payments

Our services are available exclusively through cryptocurrency payments.

Supported cryptocurrencies may change without prior notice.

Transactions are considered completed after sufficient blockchain confirmations.

Due to the irreversible nature of blockchain transactions:

  • payments cannot be cancelled once confirmed;
  • incorrect wallet addresses remain the customer’s responsibility.

5. Refund Policy

If an activation cannot be completed because of a technical issue on our side, compensation may be provided by:

  • returning funds to your PixelSIM account balance; or
  • providing one free SMS retry where applicable.

Refunds are evaluated individually according to our internal policies.

Blockchain network fees are non-refundable.

6. Cookies

We use cookies to:

  • keep users logged in;
  • improve website functionality;
  • remember preferences;
  • analyze website traffic;
  • enhance security.

Users may disable cookies through browser settings, although certain features may become unavailable.

7. Analytics

We may use analytical services to better understand:

  • visitor behavior;
  • website performance;
  • service quality;
  • security events.

Collected analytical information is aggregated whenever possible.

8. Data Protection

We implement technical and organizational measures to protect your information, including:

  • encrypted connections (HTTPS);
  • restricted administrative access;
  • server monitoring;
  • firewall protection;
  • regular software updates.

While we strive to maintain high security standards, no online system can guarantee absolute security.

9. Third-Party Services

Our website may interact with third-party providers, including:

  • cryptocurrency payment processors;
  • hosting providers;
  • analytics providers;
  • security providers.

Each third-party provider maintains its own privacy practices.

10. User Responsibilities

Users agree to:

  • provide accurate account information;
  • maintain account security;
  • use the service lawfully;
  • comply with the terms of third-party platforms.

Users are responsible for safeguarding their login credentials.

11. Data Retention

We retain personal information only for as long as necessary to:

  • provide services;
  • comply with legal obligations;
  • resolve disputes;
  • prevent fraud.

After this period, information may be deleted or anonymized.

12. Children’s Privacy

Our services are intended only for individuals aged 18 years or older.

We do not knowingly collect personal information from minors.

13. International Users

By using PixelSIM, you acknowledge that your information may be processed on servers located in various jurisdictions depending on infrastructure providers.

14. Your Rights

Depending on applicable laws, users may request:

  • access to personal information;
  • correction of inaccurate information;
  • deletion of eligible personal information;
  • restriction of processing where applicable.

Requests can be submitted via:

support@gamehub.pixelsim.space

15. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time.

Updated versions become effective immediately upon publication on this website.

Users are encouraged to review this page periodically.

16. Contact Information

If you have questions regarding this Privacy Policy, please contact us:

Website: gamehub.pixelsim.space

Email: support@gamehub.pixelsim.space

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